Your Coffee, Your Voice: Aerial Resupply Coffee's Customer Feedback
At Aerial Resupply Coffee, we thrive on customer input to help us grow and improve. We value every review, whether it's praise or a suggestion for change. We offer a variety of blends including ranging from patriotic medium and dark roasts to our selection of uniquely crafted gourmet flavors. In this article, we’ll explore some of the incredible feedback we've received and show how "you spoke, and we listened". Let's dive into what our community loves about our coffee and how we’re making it even better.
Praise for Our Rich Flavors
One of our most popular blends, Fire Watch Medium Roast, has earned high praise for its balanced and rich flavor and is one of our signature patriotic blends. Customers frequently mention the delightful blend of fresh stone fruit and a subtle hint of cocoa notes that come through with each sip. Made from 100% Colombian Supremo beans, roasted in small batches by veterans, this blend is a clear favorite for those who enjoy a smooth and robust coffee.
“Pure Gold: All three bags are out frickin standing! Nothing like the smell of fresh coffee. The new packaging is convenient and look nice. My favorite is Fire Watch but the others are great as well. If you haven't tried these yet I would highly recommend you do.” – John S.
“Great Coffee: I've been looking for a great-tasting coffee that I can feel good about buying. Aerial Resupply Coffee fits that bill. And I love that Mike includes a handwritten note on each receipt. Great coffee; great company.” – Kaitlin W.
A Morning Staple
For many, coffee is more than just a drink—it's a ritual. Our Spectre Dark Espresso Roast is loved for its bold, full-bodied flavor. This patriotic blend takes its name from the beloved aircraft known for its overwhelming firepower. Customers appreciate its rich notes of velvety chocolate and toffee sweetness, perfect for starting the day with an energizing kick.
“Now that is a Good Cup of Joe: Spectre Dark Expresso Roast is exactly what you would expect given the name of this brew! Bold in smell and taste. Two cups is all I need for the day.” - Daniel D.
“Better then BRCC beyond black and murdered out: I've been a die hard BRCC drinker since 2016. Beyond black, murdered out, and black beards revenge have always been my go to. I stopped by the shop in Charlottesville yesterday, had a great conversation with Mike and his wife about the type of coffee I like. They made a couple recommendations and a few minutes later I was leaving with 15w40 and calvary. Boy let me tell you, BRCC doesn't hold a candle to ARCC. Amazing people, Amazing coffee, and amazing company. 100/10.” – Malcolm S.
These kinds of reviews motivate us to maintain our commitment to quality. We’re proud to craft strong, flavorful coffee that gives our customers the boost they need.
Appreciation for Naturally Processed Decaf
Some of you have asked for a coffee that is naturally processed without compromising on flavor. We’ve heard your concerns, particularly around the desire for blends that match the rich flavors of our caffeinated coffees but without the buzz. We’re excited to offer our signature decaf blend, BLANKS, which is roasted and Mountain-Water Filtered in a chemical free environment.
"Thank You, Thank You: I love your coffee and really appreciate your natural decaf process. I often enjoy a cup in the evening, but it’s hard to find a decaf option that still has that rich flavor." – Lyra S.
This feedback is invaluable, and we are working hard to ensure you can enjoy Aerial Resupply Coffee at any time of day without sacrificing taste
Enhancing the Dark Italian Roast Experience
While many customers love the strength of our Dark Roasts, some have expressed a desire for an even stronger blend. We’re always tweaking our roasting process to ensure that every cup has the richness and intensity you expect from a dark roast. Keep an eye out for updates as we experiment with new roast profiles. In the meantime, enjoy our 15W40 blend created from premium single-origin Columbian Supremo beans. It delivers a bold and full-bodied flavor that’s sure to power you throughout the day.
“Best Italian Roast, Ever: The aptly named 15W40 is the best Italian roast I've ever had, bar none. This is my new go-to, and is going on the subscription. Outstanding, thanks for making my morning and afternoon, ARC!” – Jonathan S.
“I actually enjoy drinking coffee now: I've never been a coffee enthusiast, just someone that drank it for over 30 years, seeking a caffeine boost to help me keep up. Marines are used to just making due. I never truly enjoyed it and didn't really look forward to it. Recently, I stumbled upon Mike's brand, Aerial Resupply and it changed my perspective entirely. The 15W40 Dark Italian Roast and Spectre Dark Espresso Roast are my current favorites, bursting with flavor and an incredible aroma. Not to forget, the customer service is top-notch. While not an influencer, I have no hesitation in recommending this fantastic coffee and the exceptional company behind it. Mike is a good guy, even if he is Army ;-) Keep up the great work.” – Thad A.
New Flavors to Explore
“My wife's coffee: I bought Breakfast Kitty for my wife, because - Chocolate. Cherry. Amaretto. Three of her favorite things. (Not necessarily in that order.) She loves it. She said she might let me try it. Someday. Maybe. “The Breakfast Kitty blend is such a fun and delicious coffee. The flavors are subtle but make every cup feel special." – Bill T.
“Another Catastic Success: I was worried I wouldn’t find something I like as much as Christmas Kitty…. Boy was I wrong. Every coffee at ARC is delicious!” - Kay E.
Customers like you have inspired us to keep exploring new flavor combinations, and we can’t wait for you to try our upcoming releases.
Doubling down on that Caffeine Kick Request
Some customers have requested a blend with an extra boost of caffeine. Not wanting to let anyone down, our medium roast M.O.A.B blend is crafted from Robusta beans that are naturally more caffeinated that Arabic or Columbian beans to deliver 50% more caffeine per cup. This blend is characterized by a mellow popcorn essence with hints of aromatic cedar complimented by a soft undertone of olive oil.
“Navy Veteran Endorsed: Best cup of Joe, dark as dark can be, heavy heavy taste, this is coffee. If you add sugar or milk GO HOME!” – Bob R.
"Outstanding!!!” – Bobbi and Brett M.
“Great! One of the best coffees I have had. I like strong coffee, and this meets the mark.” – Peter H.
The Final Word: Thank You for Your Honest Reviews
Your reviews help us continue to improve. Whether it’s expanding our decaf offerings, refining our espresso roasts, or introducing new flavors, you spoke, and we listened. We are grateful for your support and for being part of the Aerial Resupply Coffee community. We strive to be the best veteran owned coffee company.
“Way better than that OTHER military brand: I like a strong coffee...like thrice-brewed-doesn't-change-color-when-you-add-creamer dark coffee...and ARC is one of the few coffees that does that these days. And I love supporting Mike and the boys because our troops deserve the world!” – Hevrard C.
We’ll keep working to ensure that every sip you take is as perfect as it can be. Thank you for helping us shape the future of our coffee.
Ready to Give Your Feedback?
We’re always eager to hear from you! If you haven’t already, head over to our website to leave a review or try out one of our popular blends. Your voice is what helps us grow, and we’re here to listen.
About the Author:
Eric is our photographer and digital content creator at Aerial Resupply. He believes that the small comforts in life, like a good cup of coffee, can have a big impact—even on the battlefield.
About Aerial Resupply Coffee:
Aerial Resupply Coffee is a veteran owned business dedicated to providing high-quality, premium coffee to those who need it most. Whether you're on the front lines or at home, our coffee is crafted to fuel your day and lift your spirits.
